Frequently Asked Questions
Everything you need to know about our farm-to-table process.
How do you ensure the freshness of your produce?
We harvest our organic produce daily and use climate-controlled packaging to ensure that your items arrive at your doorstep within 24 to 48 hours of leaving the farm.
Are all of your products certified organic?
Yes, 100% of our produce and pantry staples are certified organic by recognized agricultural boards, ensuring no synthetic pesticides or GMOs are used.
What is your delivery area and shipping cost?
We currently ship nationwide. Shipping is free for all subscription boxes, while individual orders over $50 qualify for free standard delivery.
What should I do if my items arrive damaged?
If your order is damaged or doesn't meet your quality expectations, please contact us within 24 hours of delivery with a photo, and we will issue a full refund or replacement.
Can I skip or cancel my subscription at any time?
Absolutely. You can manage your delivery frequency, skip a week, or cancel your subscription directly through your account dashboard with no hidden fees.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.